ezCRM

ezCRM is a working prototype. It is built for sales teams in the UAE whose leads arrive through calls, WhatsApp, and Facebook and Instagram ads, and who lose deals in the gaps between those channels.

What it does

• One inbox for WhatsApp, Messenger and Instagram conversations, respecting WhatsApp's 24-hour reply window.
• Lead ads to first contact, fast. Leads from Meta ads are assigned round-robin, with a speed-to-lead timer on every new lead.
• Calling with recording from the browser, with a required wrap-up after each call so nothing goes unlogged.
• Contacts, deals and tasks with a drag-and-drop pipeline, CSV import and instant search.
• Reports and role-based access for managers.
• An AI assistant layer that can summarise and suggest next steps.

Status

The product runs end to end today against simulated WhatsApp, Meta and telephony providers. Live integrations will be connected once vendors are selected. Talk to us if you'd like a walkthrough.